Navigating the aged care system

What do I need to navigate the aged care system?

Now that you have a basic understanding of how things work and what the words and terms mean, you are ready to take the first active steps in the agedcare101 journey.

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Summary of tasks in this section:

Check once completed.

How to approach the prospect of needing aged care
Tips for having 'the conversation' about the future
You need permissions and legal documentation to act on another person’s behalf
The person who needs the aged care is ‘the client’
You need a client record on My Aged Care

STEP 2.1

How do I face up to aged care?

For most people moving to an aged care home (nursing home) is a matter of necessity because remaining living at home is...

STEP 2.2

How do I get legal permission to act on someone’s behalf?

You should have some important legal arrangements in place, here’s how.

STEP 2.3

What are the types of substitute decision makers?

In this section we look at the following common substitute decision making positions.

STEP 2.4

Why do I need a My Aged Care client record?

Every person looking for a Commonwealth-subsidised aged care service needs to have a client record.

STEP 2.5

How do I get a My Aged Care client record?

You can do this in two main ways, by contacting My Aged Care Contact Centre, or ask if someone from an aged care home (...

STEP 2.6

How do I get my affairs in order?

The practice of sorting out your ‘affairs’ can happen at any time and, like many things in life, sooner is often better...

STEP 2.7

What is involved in advanced care planning and directives?

We make plans in advance for many aspects of our lives, including death. We make wills, think about funerals, even...