Understanding Package and Service Providers

Through your home care journey, you will see the term “Package Provider” and “Service Provider”. They are in fact two...

The Package Provider is important because they will work with you to shape a care plan that works for you.

The care in your Home Care Package will be supplied by a variety of different care workers who specialise in different...

Service Providers are responsible for protecting the health, safety and well being of consumers.

Just as Home Care service providers have responsibilities towards you, you also have responsibilities towards the...

Your Home Care Package Provider must also deliver your care in line with the Home Care Standards.

If you have any concerns about the service you are receiving you should first raise these with the Package Provider.

Through your home care journey, you will see the term “Package Provider” and “Service Provider”. They are in fact two...

The Package Provider is important because they will work with you to shape a care plan that works for you.

The care in your Home Care Package will be supplied by a variety of different care workers who specialise in different...

Service Providers are responsible for protecting the health, safety and well being of consumers.

Just as Home Care service providers have responsibilities towards you, you also have responsibilities towards the...

Your Home Care Package Provider must also deliver your care in line with the Home Care Standards.

If you have any concerns about the service you are receiving you should first raise these with the Package Provider.